Privacy Policy
Last updated: January 5, 2026
1. Introduction
LuckyMedico ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our medical tools and services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Email address (for account registration)
- Health-related data entered into our calculators (BMI, age, etc.)
- Usage data and preferences
2.2 Automatically Collected Information
When you visit our site, we automatically collect:
- IP address and approximate location
- Browser type and device information
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use collected information to:
- Provide and improve our medical calculators and tools
- Save your calculation history (if logged in)
- Personalize your experience based on region
- Send important service updates
- Analyze usage patterns to improve our services
4. Data Storage and Security
Your data is stored securely using industry-standard encryption. We use Supabase for data storage, which employs robust security measures including SSL encryption and regular security audits.
5. Cookies and Tracking
We use cookies and similar technologies for functionality and analytics. You can control cookie preferences through your browser settings.
6. Third-Party Services
We may share data with:
- Google Analytics - For website usage analysis
- Supabase - For authentication and data storage
- Google AdSense - For displaying relevant advertisements
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request data deletion
- Opt out of marketing communications
- Export your data
8. Regional Compliance (Primary Focus: United States & India)
For United States Users (HIPAA Standards & CCPA/CPRA)
We do NOT sell, rent, or trade personal health data. We honor consumer privacy rights under the California Consumer Privacy Act (CCPA/CPRA) and other applicable US state privacy statutes. While LuckyMedico provides wellness tracking and is not a covered healthcare entity providing direct medical treatment, we adopt administrative, technical, and physical security safeguards aligned with HIPAA privacy and security best practices.
For Indian Users (DPDP Act 2023 & IT Act 2000)
We strictly comply with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000. Your personal health data is processed solely on the basis of your explicit consent. We do NOT sell or monetize your personal health records.
As an Indian citizen, you have the right to request access to your personal data, rectify inaccuracies, nominate a representative, and request complete erasure/deletion of your account and all associated health logs.
9. Grievance Redressal (India)
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules and the DPDP Act, 2023, the details of our designated Grievance Officer are provided below:
Grievance Officer: LuckyMedico Support & Compliance Team
Designation: Data Protection & Grievance Redressal Officer
Email: grievance@luckymedico.com / privacy@luckymedico.com
Address: LuckyMedico Healthcare Technologies, Bangalore, Karnataka, India
Response Timeline: Acknowledgement within 24 hours; resolution within 15 business days.
10. Children's Privacy
Our services are not intended for unsupervised children under 18. Family tracking features must be managed by a parent or legal guardian.
11. Contact Us
For privacy-related inquiries or data deletion requests, contact us at:
Email: privacy@luckymedico.com